Category:

CMT for Exchange

SubCategory:

Exchange, Error Message

Brief Description:

HrMailboxLogon failed error durng migration


Subject:

HrMailboxLogon failed error durng migration

Problem:

I'm receiving errors during migration, and cannot migrate the data. This is from my migration log.

- MigrateOutlookOrExchange - getting default message store
! MigrateOutlookOrExchange/GetDefaultMessageStore call to HrMailboxLogon failed
! g_lpSession GetLastError() returns no further information
! The client operation failed.

Resolution:

Based on this error in the migration log --> ! MigrateOutlookOrExchange/GetDefaultMessageStore call to HrMailboxLogon failed

CMT could not log into the Exchange server mailbox with the current ID (This migration id does not have rights to the user's Exchange mailbox). Make sure you can open this users mail in Outlook with the same ID used for the migration.

Retry the migration with the Outlook client open and see if that improves the results.